Warranty

All Micro-Trim products are guaranteed against defects in materials or factory error. Any alterations or improper use of our products voids the warranty. Micro-Trim will replace or credit defective merchandise. All warranty adjustments are limited to replacement or credit on returned merchandise. There are no other warranties expressed or implied. 

 

RETURN/EXCHANGE
POLICY

ORDER NUMBERS WILL BE REQUIRED ON ALL RETURNS.
NO RETURNS WILL BE ACCEPTED WITHOUT AN ORDER NUMBER.
ORDER NUMBERS CAN BE FOUND ON THE ORIGINAL SHIPPING
CONTAINER AND/OR PACKING SLIP.

IN ORDER TO BE CONSIDERED FOR EXCHANGE OR CREDIT,
YOU MUST NOTIFY US OF ANY DEFECT OR PROBLEM WITHIN
60 DAYS OF RECEIPT OF KIT/MERCHANDISE.

MERCHANDISE MUST BE CAREFULLY PACKAGED
IN THE SAME MANNER AS IT WAS RECEIVED AND
ORDER NUMBER MUST BE CLEARLY MARKED ON BOX.

A RESTOCKING CHARGE APPLIES TO ALL RETURNED ITEMS UNLESS
THEY ARE FOUND TO BE DEFECTIVE OR FACTORY ERROR.
(OVEN FILLERS AND SLIDE-IN RANGE FILLERS - $15.00, MICROWAVE TRIM KITS & OVEN RINGS - $30.00, COOKTOP TRIM KITS - $40.00)

FLAT STOCK NOT RETURNABLE UNLESS FACTORY ERROR OR DEFECT.

STANDARD BLACK AND WHITE OVER THE RANGE MICROWAVE FILLER KITS ARE RETURNABLE
FOR FULL CREDIT UNLESS SCRATCHED OR DAMAGED.

STANDARD STAINLESS STEEL OVER THE RANGE MICROWAVE FILLER KITS ARE RETURNABLE
FOR FULL CREDIT UNLESS PROTECTIVE FILM IS REMOVED.

CUSTOM OVER THE RANGE MICROWAVE FILLER KITS ARE NOT RETURNABLE
UNLESS FACTORY DEFECT. 

ALL RETURNED CHECKS SUBJECT TO A $15.00 SERVICE CHARGE

EXCHANGE OR CREDIT WILL NOT BE ALLOWED
UNLESS THIS POLICY IS FOLLOWED